You can delete your saviMon account and all associated data using either of the following methods:
Send an email to support@tachyonhq.ai with the subject line "Delete My Account" and include your username or email address associated with your account. We will process your request and confirm deletion within 30 days.
When you delete your account, the following data is permanently deleted from our servers within 30 days:
| Data Type | Action |
|---|---|
| Account profile (username, email, age, gender) | Deleted |
| Meal photos and nutrition analysis history | Deleted |
| Chat conversations with MAX | Deleted |
| Tracked products and barcode scan history | Deleted |
| Medical conditions and drug interactions | Deleted |
| Prescription drug and supplement records | Deleted |
| Weight logs and health activity data | Deleted |
| Uploaded images (meal photos, profile picture) | Deleted |
| Login history and authentication tokens | Deleted |
| Notification preferences and reminders | Deleted |
This action is irreversible. Once your account is deleted, your data cannot be recovered. Please export any data you wish to keep before requesting deletion.
Account deletion is processed using a CASCADE hard delete, meaning all associated records are permanently removed from our database. There is no soft-delete or retention period beyond the 30-day processing window.
Meal photos and other uploaded images stored in cloud storage (S3) are also permanently deleted as part of this process.
We do not retain any personally identifiable information after account deletion is complete.
If you have questions about account deletion or your data, contact us at: